On March 4th, we are rolling out enhancements to our overage policy, traffic limits, and pricing to improve your experience on Pantheon. As your trusted business partner, we are committed to providing you with greater flexibility, value, and confidence in us. 

New Overage Policy:

As of March, we will introduce a new and improved overage policy to enhance predictability and cost savings. Instead of being forced to change site plans, customers will be charged $40 for each additional 10,000 site visitors or portion thereof if your site exceeds the included visitor limit. No more automatic upgrades; you only pay for what you need.

We’ve also improved our Overage Protection policy, offering one month of waived overages every 12 months for all customers (excluding Basic and monthly subscribers), and four months for qualifying non-profit organizations.

Traffic Limit Increases:

Starting March 4, 40% more traffic is coming your way! Basic and Performance annual subscribers will enjoy an automatic increase in their traffic limits, reducing the likelihood of overages and providing a smoother experience for you.

Preferred Pricing and Enhanced Overage Protection for Non-Profit Organizations:

Qualifying 501c3 nonprofits now get Preferred Pricing for the first time, along with four months of overage protection.

Pricing Changes for Credit Card Customers:

For our credit card customers, starting March 4, 2024, there will be a modest price increase for monthly subscriptions (approximately 10%, details below), while annual subscriptions remain unchanged for the seventh consecutive year. Monthly subscribers can maintain their current investment by switching to an annual plan, locking in their current pricing and unlocking traffic limit benefits.

Invoicing Changes for Contract Customers:

Contract customers will now receive overage invoices quarterly, streamlining the process and reducing administrative overhead.

To get the full details on these exciting changes, please visit our dedicated pages:

 

Your satisfaction is our top priority. Our dedicated team is ready to assist with any questions or concerns you may have about these updates. Reach out to your account manager for dedicated support.

Thank you for your continued partnership with Pantheon. We value your business and remain committed to delivering the best possible experience for you.